No - you do not need a referral to book an appointment. However, if you are wanting to access a rebate for services, or are funded by a third party, the following referral requirements likely apply:

• Better Access (Medicare) Rebates - a valid referral letter from your GP is required and your GP will also need to complete the relevant care plan. For more information, please see the Medicare Better Access fact sheet provided in the section below.

• Department of Veteran Affairs (DVA) - a valid referral from your GP is required for each course of treatment. For more information, please see the DVA fact sheet in the section below.

• NDIS/My Aged Care - a referral from a GP is not strictly required; however, psychological services do need to be included in your approved funding plan for appointments to be covered. Please speak to your plan manager/coordinator for further information on funding requirements.

• Workers’ Compensation / CTP Insurance - psychological treatment needs to be included on your capacity certificate by your nominated treating doctor for an initial appointment to be covered. We will complete all required, subsequent treatment plans to gain further approval for sessions to be funded.

• Private Health Insurance - please check the requirements of your individual insurer.

Please contact us, if you have further questions regarding your individual circumstances.

The funding support available for psychological treatment, is different for different referral types:

• Self-referred (no GP referral) - typically, those who self-refer, self-fund treatment appointments. However, private health insurance may cover a portion of appointment fees. Please check with your individual insurer for eligibility.

• Better Access (Medicare) - provides a partial rebate (approximately 45%) per session, for up to 10 sessions per calendar year. Individual’s are responsible for paying the full session fee at the time of attendance.

• DVA - sessions are fully funded through DVA for eligible veterans. Please see the DVA fact sheet in the session below for further information.

• Other funding schemes such as workers’ compensation, cover the full session fee. The total number of funded sessions is determined by treatment needs and approval of treatment plans submitted by your psychologist. Please note, in the case of CTP insurance, we require the individual to pay for appointments at the time of attendance and will provide a receipt for claiming reimbursement from the insurer.

If you have further questions regarding your individual circumstances, please contact us directly.

We accept referrals under several funding or rebate schemes, including:

• Better Access (Medicare)

• DVA

• NDIS and My Aged Care

• Workers’ Compensation including QLD, NSW, WA, and Comcare (Federal)

• CTP Insurance (QLD)

• Victim Assist QLD

• Queensland Police Service Self-Refer program

This is not an exhaustive list of funding/rebate schemes we accept referrals under. Please contact us directly to discuss your individual circumstances if they are not covered above.